Privacy Policy
Last updated: October 20, 2025
Introduction
At Clavira, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us, such as:
- Name and contact information
- Email address
- Company name and job title
- Phone number
- Information provided in forms or correspondence
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Device and operating system information
- Pages visited and time spent on our site
- Referring website information
How We Use Your Information
We use the information we collect to:
- Provide and improve our QA and testing services
- Respond to your inquiries and provide customer support
- Send you updates about our services (with your consent)
- Analyze website usage to improve user experience
- Comply with legal obligations
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Data portability
- Opt-out of marketing communications
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. This section explains what cookies are, how we use them, and your rights regarding them.
What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us recognize you on return visits and remember your preferences. We also use similar technologies like pixel tags and local storage.
Types of Cookies We Use
Necessary Cookies (Required)
These cookies are essential for the website to function properly. They enable basic functionality such as:
- Session management and user authentication
- Security measures and CSRF protection
- Core website functionality
These cannot be disabled as they are required for the website to work.
Analytics Cookies (Optional)
We use analytics cookies to understand how you interact with our website. This helps us improve your experience by:
- Measuring page views and user interactions
- Understanding which content is most valuable
- Identifying technical issues and errors
- Tracking performance metrics through Vercel Analytics
This data is anonymized and cannot identify you personally.
Marketing Cookies (Optional)
These cookies help us deliver targeted advertising and measure marketing effectiveness:
- Tracking visits across different websites
- Creating audience segments for advertising
- Measuring conversion rates and campaign effectiveness
- Delivering personalized ads based on interests
Preference Cookies (Optional)
We use preference cookies to remember your choices and customizations:
- Language and region preferences
- Theme and display settings
- Accessibility preferences
Third-Party Cookies
Our website may contain links to third-party services and content that may set their own cookies. We are not responsible for the cookie practices of third parties. We recommend reviewing their privacy policies to understand their cookie usage.
Managing Your Cookie Preferences
You can manage your cookie preferences in several ways:
- Cookie Banner: Use the cookie consent banner that appears when you first visit to customize your preferences
- Cookie Settings: Click "Manage Preferences" in the cookie banner to access detailed cookie settings at any time
- Browser Controls: Most browsers allow you to refuse cookies or alert you when a cookie is being set
- Opt-Out Links: Some cookies can be managed through the service provider's opt-out mechanisms
Impact of Disabling Cookies
If you disable non-necessary cookies, some features of our website may not function optimally. However, essential functionality will remain available. Disabling necessary cookies may prevent the website from functioning properly.
GDPR Compliance
We comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws. In accordance with GDPR:
- We obtain your explicit consent before setting non-essential cookies
- You have the right to withdraw consent at any time
- You can request access to your personal data
- You have the right to data deletion (right to be forgotten)
Cookie Retention
The duration for which cookies are stored varies depending on the cookie type and purpose:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Stored for a specified period (typically 1-2 years)
- Analytics Cookies: Typically retained for 13 months
For more information about managing cookies, visit www.allaboutcookies.org or www.youronlinechoices.eu.
Third-Party Services
We may use third-party services for analytics and other business purposes. These services have their own privacy policies governing the use of your information.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Clavira
Email: privacy@clavira.com
Address: [Your Company Address]